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74 Siebel Questions And Answers

21⟩ What is siebmtsh.exe in Siebel servers?

When Siebel servers are up the siebmtsh.exe process gets created. The number of these processes is directly proportional to the number of object managers that are enabled.

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22⟩ Define Caching and Purging in Siebel?

★ Purging is an EAI data mapping engine methods.

★ This can be used only in the development mode.

★ It should be used to purge the database of an existing map.

★ This method is used when you want to change the map and run after changing the map.

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23⟩ What is Audit trail in Siebel?

★ An audit trail keeps a track of the changes made to the data in Siebel.

★ Any user who has accessed an item.

★ An operation performed along with its time and its previous values.

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24⟩ How to create Event Handler?

Go to Administration, then Communications, then All Event Handlers and follow these steps:

★ Add a new record in the Event Handler list

★ Enter name

★ Specify the configuration to associate this event handler

★ Specify the event response to associate the event handler

★ Specify the profile to associate the event handler (Optional)

★ Enter name of device event this event handler will matches to.

★ Specify the order in which this event handler will be checked

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25⟩ How can we create Drilldown in Form applet?

Usually Drilldowns will be in List Applets only. But, in Siebel 6 there are Drilldowns on Form applets also. But, these are not similar to those in List Applets. in order to go to the target view we need to right click on the applet, on the menu shown we can find the available Drilldowns with Title as "Go To XYZ View".

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26⟩ What are the possible values for Auto Primary?

The possible values for Auto Primary are as follows:

DEFAULT:

The first record automatically becomes the primary.

NONE:

You must manually specify the primary using the MVG applet.

SELECTED:

Selecting a primary on one MVL causes the selection of a primary on the others.

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27⟩ What is the use of Auto Primary?

The AutoPrimary property determines the setting of a primary child record for a given parent record. If necessary, the Auto Primary property also determines the default value of the primary selection.

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29⟩ What are the optimization techniques in EIM?

1) Limit base tables and columns to be processed by using : only base Tables,ignore base Tables,only base Columns,ignore base Columns.

2) Always delete batches from EIM tables upon completion. Leaving old batches in the EIM table wastes space and can adversely affect performance. For other suggestions on working with batches.

3) Run independent EIM jobs in parallel. Two or more EIM processes can be started simultaneously by using the Siebel Server Manager.

4) Trace Flag Settings, using Synonyms, primary key only Parameters Limiting the Number of Records and Rows for Merge Processes. like this many techniques are there which will optimize the EIM process.

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30⟩ When to clone a BC, Applet, View?

Under some special situation one should go for cloning of BCs, Applets and views. As a general rule, unless you are certain that you need to make a copy of an object definition, modify rather than copy an existing object definition. One should not copy objects which are based on specialized class.

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33⟩ How to create link that as MM relationship?

Establish an M: M link relationship between parent and child BCs we need to define foreign key for the relationship in the intersection table. We need to mention the inter child column and inter parent column.

For a many to many relationship, you need the following:

1) Parent BC

2) Child BC

3) Link

In the link you mention th following

1) Parent BC Name

2) Child BC Name

3) Inter-table Name

4) Inter Parent Column Name(stores row_id of Parent BC)

5) Inter Child Column Name

(store Row_id of child table)

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34⟩ What is Standard Interactivity mode?

Standard Interactivity mode resembles most traditional Web applications. Page refreshes occur often, such as when users create new records, submit forms, and browse through lists of records. Customer applications are deployed in Standard Interactivity mode.

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36⟩ How view comes in dropdowns?

The Visibility Applet property of the view object determines whether a view appears in the Show: combo box on the toolbar or as a View tab.

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37⟩ What is persistency?

To trouble shoot or debug the workflow in workflow process log by drilling down on, persistency level and frequency it affects the performance- stores the state information.

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40⟩ What is account in Siebel terms?

An account is any external organization with which your company does business. It negotiates agreements, receives service and bills, and raises trouble tickets. An account is usually the central entity of a Siebel CRM implementation.

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