Support Worker

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“Support Worker related Frequently Asked Questions in various Support Worker job Interviews by interviewer. The set of questions here ensures that you offer a perfect answer posed to you. So get preparation for your new job hunting”



31 Support Worker Questions And Answers

1⟩ What was a stressful experience you have had and how did you cope with it?

It may not seem directly relevant, but we are looking to find out whether the candidate can identify stress in themselves and if they are good at problem-solving. You can give any example, whether it is a young baby keeping you up at night, a death in the family, moving house or planning a wedding, it does not matter.

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3⟩ How would you rate your communication and interpersonal skills?

These are important for support workers. But they differ from the communication skills of a CEO or a desktop support technician. Communication must be adapted to the special ways and needs of the clients. Workers must be able to not only understand and help their clients, but must project empathy and be a warm, humane presence in their lives.

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4⟩ What you think a care worker does?

This is a very open question and will show the employer whether the candidate understands the expectations of the job, you need to look a job description and see what the role involves. It is a good test of whether they have done any research, especially if candidates are coming from a different country where the roles may differ.

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6⟩ What are the qualifications of a support worker?

Education requirements may vary from establishment to establishment. But in general, to possess any degree is desirable. Degrees or certifications in care-relevant fields are favored. Recruiters look for intelligent, polite, and patient workers who can provide moral ease as well as physical comfort.

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7⟩ What is a support worker?

Support worker provide support to individuals and their families who need help, both emotionally and practically, so they can live a happy, independent life.

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8⟩ How can you make a significant contribution to a person's life in this role?

People become extremely dependent on support workers. The need to make a significant contribution to someone who looks up to you for physical and psychological support is extremely eminent. By providing them with an opportunity to flourish with a little assistance is a great way to making a significant contribution to anyone's life.

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12⟩ What will be your actions if a resident falls?

Stay with the patient and call for help immediately. Once help arrives, transfer the patient to the bed or chair safely. Let the resource/charge nurse know immediately and help fill out the incident report by providing all the details related to the fall.

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14⟩ How would you deal with an aggressive resident?

Some of the common things to keep in mind when dealing with an aggressive resident are:

☛ Stay calm

☛ Hold your ground

☛ Wait out their outbursts

☛ Be upfront

☛ Stay clear if not directly involved

☛ If personal safety is at risk, call 911

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16⟩ What role do communication and interpersonal skills play in handling patients with disabilities?

Both communication and interpersonal skills play a huge part when handling people with disabilities. Communication is the key to understanding what your ward needs and assisting them with their needs. Lack of interpersonal skills can end up in a horn locking game with wards which is just not done in this role.

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17⟩ What is a family support worker?

Family support workers help families who are experiencing difficulties and in need of emotional support. The purpose of the job is to help children who would otherwise be taken into care to stay with their family. As a family support worker your work would vary depending on the particular needs of the family.

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18⟩ A resident is in a wheelchair, he tries to get up when restraints are taken off. Will you use the restraints? What is the restraint policy?

A restraint is any device, barrier (such as bed side rails), garment (mittens, posy jackets), furniture (Geri chair) or medications that limits or restricts freedom of movement or access to one's body.

Following are some of the key points that can be mentioned as part of your answer:

☛ Restraints can never be used for staff convenience.

☛ Always try to determine the cause of the client's agitation or behavior.

☛ Restraint use should always be avoided.

☛ Informed consent is required.

☛ Restraints can only be used in extreme cases and when necessary to prevent harm.

☛ A doctor's order is required for use of restraints on a client.

☛ Least restraint method is to be used at all times.

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19⟩ Any other continuing education you have done related to support worker?

A good answer to this question can have a positive impact on the outcome of your interview. You can say whatever you want, but if you can provide proof of what continuing education you have done, it will put you in good books.

There are many courses that can be completed through your workplace and in private. You can check with your clinical educator for help.

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20⟩ Name any five resident rights and explain them?

☛ Respect and dignity:

Every resident has the right to be treated with courtesy and respect and in a way that fully recognizes resident's individuality and respects the resident's dignity.

☛ No abuse:

Every resident has the right to be protected from abuse.

☛ No neglect:

Every resident has the right not to be neglected by the licensee or staff.

☛ Proper care:

Every resident has the right to be properly sheltered, fed, clothed, groomed and cared for in a manner consistent with his or her needs.

☛ Safe and clean home:

Every resident has the right to live in a safe and clean environment.

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