Technical Writer

In a product based company, documentation plays a huge role

in attracting new customers, helping the existing ones with

their way around the product. It is important to showcase

the product, its features, whats new scenarios, the new end

and fast solutions to certain previously known problems.

All this information should be communicated in a clear and

concise manner, that actually interests the potential user

to go a step further in getting to know more about the

product. in case of a current user, he/she should be

comfortable to look into the documentation for any

potential troubleshooting issues with the product. If a

product documentation can achieve that, it itself is a

success to the company in many ways.

Through appropriate subject matter experts designated to

provide and review information content, and managers

designated to confirm you have communicated with these

subject matter expects. A communications and validation

process must be in place or implemented.

This question is important and provide fast information with

regards to the experience of the writer. The experienced

Technical Writer knows information content is collected

through subject matter expects typically assigned by a

Senior Manager. If they have any problem describing a

communications process for information collection and

validation, their lacking experience.