Learning Skills

Applicant should be committed to self-development through a continuous learning process, whether at work or away from work. Goal should be to improve their contribution to the work force and/or the company.

Candidate should demonstrate a real commitment to formal education, as well as the ability and imagination to apply these new concepts directly within the work place

Candidate should display a level of adaptability and be able to apply learning in a resourceful and innovative manner. Candidate should be able to able to acquire knowledge from errors as well as triumphs.

Candidate should be capable of constructively applying all forms of feedback towards creating a better and more efficient performance.

Candidate should demonstrate a level of personal enterprise and initiative to acquire work knowledge voluntarily.

Manage complex communication, build collaborative trust and focus people on the results.

Discover methods and tools that help you better manage your priorities and time.

Create clarity, build trust and optimize individual and team performance.

Candidate should display an aptitude for personal growth by independently learning and should be prepared to utilize that knowledge in multi-lateral ways

Gain the tools to manage your people - despite differences in culture, working styles and business experience.

✫ Understand the different types of delegation

✫ Know the benefits and challenges of delegation

✫ Recognize your comfort with delegation

✫ How to conduct an effective delegation conversation

✫ Practice your delegation skills

The skills involved can be defined by the organization concerned, or by third party institutions. They are usually defined in terms of a skills framework, also known as a competency framework or skills matrix. This consists of a list of skills, and a grading system, with a definition of what it means to be at particular level for a given skill.

✫ Gain a deeper understanding of your roles and responsibilities

✫ Improve communication to effectively set expectations for yourself and your direct reports

✫ Adapt your leadership style to meet the needs of individual team members

✫ Communicate organizational goals that get results

✫ Apply delegation strategies to increase productivity and motivation

✫ Use effective coaching techniques to maximize your team's performance

Increase your business presentation skills and impact using different communication media effectively to achieve your goals.

Professional business planning techniques - include the elements your management team needs to make a decision and commit resources.

✫ Define motivation and your role in creating a motivational setting

✫ The cost of demotivation and disengagement

✫ Recognize important elements of the motivational process

✫ Create your own practice for building a motivational climate

✫ How to develop people, value differences and encourage honest communication.

✫ Develop your leadership style to gain commitment from employees.

✫ Match your leadership style to the your developmental needs and task at hand.

✫ Recognize what effective communication really is.

✫ Understand the communication process.

✫ Know the barriers that can cause derailment and misunderstanding.

✫ Identify the relative importance of face-to-face communication.

✫ Get a firm grasp of the five building blocks of managerial communication.

✫ Learn to match the right communication method with your communication goal.

✫ Identify the challenges and practices when communicating virtually.

You are a manager who is in charge of a team, department or function in an international company. You might be new to the role or have been in the role for a while but you want to improve your people management skills, to make your team more responsible and to get higher performance out of your team.

✫ How does coaching develop, enhance and achieve goals.

✫ Know the requirements and importance of coaching.

✫ Practice coaching and correcting difficult and challenging behaviors.

✫ Use the AMA Guide for managing a coaching discussion.

✫ Identify the differences between coaching and discipline.