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“Merchandiser based Frequently Asked Questions in various Merchandiser job interviews by interviewer. These professional questions are here to ensures that you offer a perfect answers posed to you. So get preparation for your new job hunting”

30 Merchandiser Questions And Answers

1⟩ Tell us what changes would you make to our store?

To answer this question, ensure that you research the business thoroughly, and show a lot of passion for them during interview. You’ll want to know what they do as a company, what they supply, their products/services, their competitors and as much as possible about them.


2⟩ As you know driving sales is an important part of the job. Can you describe your sales philosophy?

I believe that a good merchandise associate can drive sales and customer satisfaction at the same time. If the company’s products are good, and I believe yours are, then my job would be to help customers find the right product to meet their needs. If I do this well, customers will feel taken care of, purchase our product and develop loyalty to the store. This, in turn, will drive sales, and the cycle can continue to be beneficial to both parties.


3⟩ Explain me what Is Aql?

AQL is connected to the quality of products. In textile industry Acceptance Quality Level is shortly designated by AQL.


4⟩ General Merchandiser Job Interview Questions

☛ As a merchandiser, what do you think is the most important aspect of your work?

☛ What factors into your decision to buy a product?

☛ Who are our customers?

☛ How are we different from our competitors?

☛ How do you prioritize your tasks? Walk us through a typical day at work.

☛ Describe your experience with reading planograms.

☛ How would you handle working overtime, such as during a holiday reset?

☛ Talk about a bestselling product at your previous place of work. What was the last quantity that you ordered? What types or sizes did you have, and which had the highest rate of consumption?

☛ Describe one of your more successful campaigns. What worked well? What didn’t work well?

☛ What do you consider when deciding what product to supply?

☛ You’re selling an item at the same price and quantity as a competing retailer, but somehow your competition is selling more. What factors might be involved?

☛ Describe a time you worked with a difficult coworker.

☛ What would you do if you caught a co-worker stealing?

☛ Describe a time you resolved a problem with an angry store manager.

☛ What do you think our brand does well? What would you improve, if hired?


5⟩ Fresh Merchandiser Job Interview Questions

☛ What do you think is an important aspect of your work as a merchandiser?

☛ Do you know who our customers are?

☛ What factors should a buyer consider while buying your product?

☛ How will you prioritize your tasks?

☛ Explain your experience with reading planograms.

☛ Are comfortable in working overtime?

☛ Have you ever worked with a difficult colleague?

☛ Explain about the best selling product at your previous workplace.

☛ How do you decide what products to supply?

☛ How would you deal with the colleague you caught while stealing?

☛ What are your most successful campaigns so far? Elaborate what worked well and what did not.

☛ Do you think our brand does well? If shortlisted, what you will want to improve?

☛ Have you ever faced a situation when you resolved a problem with a hyper store manager?


6⟩ Tell us what Is Accessories?

Accessories mean items need to complete a garment. There are different kinds of accessories used in garments industry such as thread, zipper, interlining, buttons, label, pocketing fabric, elastic, etc.


8⟩ Please explain what aspect of a product makes you want to buy it?

This question is as much about your personality as it is about your knowledge of merchandising. Pick up on a point about a product and say why it is important and appealing to a customer e.g. the colour is important because a consumer can associate a colour both with their identity and with a specific brand.


9⟩ As you know our merchandise associates must have detailed knowledge of our entire range of products. Can you explain why you believe you can excel at this task?

I believe I will excel because of my dedication to doing the job well. When I was hired as a sales associate at an electronics store, I had very little knowledge of any of the products. Most of my coworkers learned about the products only while they were on the clock, but this method was too slow for me because I hated not being able to give useful input to customers. I made flashcards to study at home, and I quickly became the most knowledgeable employee in the store. I approach every new job with this same mentality.


10⟩ Tell us what do you know about this department?

One good way to find out about the department is to try to "informally" interview the existing employees over coffee (outside of the office) if possible. It's hard if you don't have any connections there, but if you do a great way to learn about it. Other than that, it's often hard to learn about the department so you can turn the table back on them by asking questions to learn about it.


11⟩ Do you know what Is Apparel Industry?

This is the number of manufacturers those are involved in the manufacturing of clothing. Apparel industry includes with garments, lathers, technical textile, etc. industry.


13⟩ Explain me what customer service experience do you have?

Make sure you know your CV inside out, and can speak about your experience without referring to it during the interview. Don't assume that only work experience is relevant. Try and think through any examples of achievements, extra-curricular activities or university projects (as well as work experience) which has given you transferable customer facing experience. For example, you could talk about working on a stand at your freshers’ fair.


14⟩ As you know this job will require you to meet certain sales goals. Would you describe yourself as a goal-oriented person?

Yes, I would. I ran track in college, and through that experience I learned how to set goals and make plans to achieve them. I also learned how to keep raising the bar in order to challenge myself to improve, and I’ve carried this practice over into my work life. I enjoy pushing myself by setting challenging goals, and I’ve been able to succeed at every job I’ve held because of this attitude.


15⟩ Professional Merchandiser Job Interview Questions

☛ How does your job fit in to your department and company?

☛ What do you enjoy about this industry?

☛ Give an example of when you have worked under pressure.

☛ What kinds of people do you like working with?

☛ Give me an example of when your work was criticised.

☛ Give me an example of when you have felt anger at work. How did you cope and did you still perform a good job?

☛ What kind of people do you find it difficult to work with?

☛ Give me an example of when you have had to face a conflict of interest at work.

☛ Tell me about the last time you disagreed with your boss.

☛ Give me an example of when you haven't got on with others.

☛ Do you prefer to work alone or in a group? Why?

☛ This organisation is very different to your current employer - how do you think you are going to fit in?

☛ What are you looking for in a company?

☛ How do you measure your own performance?

☛ What kind of pressures have you encountered at work?

☛ Are you a self-starter? Give me examples to demonstrate this?

☛ What changes in the workplace have caused you difficulty and why?

☛ How do you feel about working long hours and/or weekends?

☛ Give me an example of when you have been out of your depth.

☛ What have you failed to achieve to date?

☛ What can you bring to this organisation?


16⟩ Explain me how do you take "No" for an answer?

You want to be persistent enough to understand why someone is saying no so that you could potentially convince them otherwise with a sound reason. However, if they are still saying "no" to you, then you need to humbly accept their position and move on.


17⟩ Suppose we want to see how you would handle a difficult customer situation?

Keep a cool, calm and collected head in this situation. Listen to the information you are given carefully, and try not to feel hurried or under pressure. Interviewers are usually looking at what you can do with the information you are provided, and how you handle pressure. Ensure you keep an eye on timings and how long you have to go over things. You will sometimes not have all the information you need to make a decision, so make an informed decision with what you can. Take this exercise seriously, and get involved as much as possible.


18⟩ Tell us what Is Testing Temperature?

Testing temperature is an ideal temperature where temperature maintain with relative humanity. To become a testing temperature relative humanity should 65% ± 2% and temperature should 20°C ± 2°C.