☛ What is your typical way of dealing with conflict? Give me an example?

☛ Tell me about a time you were able to successfully deal with another person even when that individual may not have personally liked you (or vice versa)?

☛ Tell me about a difficult decision you've made in the last year?

☛ Give me an example of a time when something you tried to accomplish and failed?

☛ Give me an example of when you showed initiative and took the lead?

☛ Tell me about a recent situation in which you had to deal with a very upset customer or co-worker?

☛ Give me an example of a time when you motivated other?