The candidate's answer should show that they understand why clarification is an important part of communication.
Tell me about a time when you had to be very careful in communicating delicate information. What was the possible risk involved and how did you go about it?
What steps do you take to establish a rapport with others?
How you deal with situations when others are finding it hard to communicate effectively with you?
Described an example of a time when you had to ask direct questions to bring out diverse opinions on a central issue?
Are you capable of getting to bottom of a situation, when some one is incapable of communicating what they really mean? If so how do you achieve this?
Suppose if your credibility is compromised, what steps do you take to rectify the situation?
Described about an occasion when you withheld your own opinion, and tried to obtain the opinion of others, and why was this action important?
Which last occasion that you were given an assignment to develop your mediating skills, and what was the conclusion?
Tell me have you had an experience where you realized that you had to be more positive and persuasive when selling you ideas to others? What did you learn from this experience?
Which last occasion that you had to use your negotiating skills to bring about a resolution that was in everyones best interest?
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