Candidate should demonstrate a real commitment to formal education, as well as the ability and imagination to apply these new concepts directly within the work place.
When last occasion you asked for direct feedback from a superior or a customer? How did you then use this knowledge to improve your personal performance?
Which skills do use when you need to influence the way other people think?
Which specific areas of your work are you really interested in expanding your knowledge of? How do you intend to achieve this?
Tell me what is personally fascinating about the areas of your job in which you wish to expand your knowledge?
Tips for effective listening?
Tell me when was the last time that you volunteered to expand your knowledge at work, as opposed to being directed to do so?
How to communicate effectively?
What is the "correct" way to remove a program from our computer?
How can we get Detailed System Information about our computer?
What does OEM mean?
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