-The first thing to focus on is to gain a Neutral Accent . Develop your spoken english in such a way that regional tone does not come in.
-Use GOOD English.
-Develop your emotional stability. Try to stay cool , no matter what the situation is.
-Always be customer oriented when you answer the questions.
-Last but not the least , YOUR ATTITUDE !!!!! IT COUNTS !!! REALLY COUNTS !!!
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