★ Affirm that you put first things first. Each day you identify A-level tasks and get those done before moving on to B-level tasks. You return voicemail messages once or twice daily and urgent messages immediately.

★ Discuss how you went through a typical day on one of your previous jobs.

★ Comment that you use up-to-date planning products. These include planning software such as PlanPlusOnline, and PDA (personal digital assistant) hand-held devices, such as a BlackBerry. If you organize yourself on paper, mention a formal business product such as a Franklin Planner. (Pulling out a pocket calendar is like pulling out a slide rule.) Conclude with true examples showing that you completed multiple tasks on time.