⟩ Which statement is valid about magnetic tape? [A] It is a plastic ribbon [B] It is coated on both sides with iron oxide [C] It can be erased and reused [D] All of above
[D] All of above
[D] All of above
What does customer experience mean to you? Why do you think it is important?
How does usability relate to the customer experience? They seem quite similar, what exactly are the similarities and differences?
What are the economic advantages of having a great customer experience?
How would you know that your customer experience needs to be improved?
Tell me about the most important elements of customer experience?
Tell me what goals should be for improving customer experience?
Why do we have to care about the experience and loyalty when the company sells once to a customer?
Final thoughts? Shameless plugs? What should every reader remember about this interview?
What can Creative Good do that no one else can? What is your expertise? What is your strategic advantage?
What is your role at Creative Good, and how did the company get started?