To make matters worse, companies have layered customization on top of customization over the years to make these systems more able to talk to one another and to company networks, databases and the internet. They have made huge investments just to attain the level of mediocrity we all endure today.
Would you create professional relationship with the clients?
How will you answer accurately to the customers?
Explain me how would you deal with difficult customers?
Can you tell me what would you do if a customer leaves without paying for gas?
A customer walks out without paying for her hair?
How would you handle if a co-worker is rude to customers?
Tell me what are your biggest strengths in customer service?
How would you handle the negative comments from the angry and frustrated customers?
How would you define you attitude in customer service?
How do you advise the customer if a customer does not know what he needs and comes to you for an advice about the product?
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