This means hearing customers out and treating them with dignity and respect at every point in the interaction and acting to defuse emotional tension without having to put on false emotions such as a painted on smile.
How would you define you attitude in customer service?
How do you advise the customer if a customer does not know what he needs and comes to you for an advice about the product?
How would you explain the philosophy of good customer service?
What would you do if your duty is over and the replacement worker does not show up?
Will you accept if a customer wants to pay for $15 worth of merchandise in quarters?
Can you tell me which is most important a good product or fast service?
What will be you answer to the customers if the credit card machine is broken?
What would you do to get things moving when there is so much of traffic of customers and more coming in?
Can you please tell me about a routine day of a customer service representative?
How important is customer satisfaction to you?
rendc.org
Whether it is technological solutions or user-oriented innovations, We have put together for you the best sources of HR Interview Questions and Answers, Tech Ideas, and Programming Tutorials."
Get all the latest information on rendc.org
© 2022 | All rights reserved.
RENDC
welcome to www.rendc.org
