In most cases a required component was not registered during installtion or during the application update.

To correct this you need to:

1. Restart the computer

2. Close any applications opened on start up.

3. Open Windows Explorer.

4. In the Application Folder double click on the first DLL (If you do not see the 'dll' extension look at the section below) file.

5. If the 'Open With' window pops up click on Other and then select the C:WindowsSystemregsvr32.exe

(If you can not find this file click regsvr32.exe.)

6. Put a check mark next to 'Always use this program to open this type of file.'.

7. Select the regsvr32 or Microsoft Register Server file from the list. Click Ok.

8. The message box should say 'succeeded.' then click OK.

9. Double Click on all files that end with dll except wizsys.dll.

10. Restart the Computer.

If you can not see the file extensions:

1. From Windows Explorer, Click on View, Folder Options.

2. Click on the View Tab.

3. Under Hidden Files: Click next to Show All Files.

4. Remove the check mark next to 'Hide file extensions for known file types.'

5. Click Ok.