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⟩ Can you describe a stressful experience you've had and explain how you coped with it?

It may not seem directly relevant, but we're looking to find out whether the candidate can identify stress in themselves and if they're good at problem-solving. You can give any example, whether it's a young baby keeping you up at night, a death in the family, moving house or planning a wedding, it doesn't matter. The worst response we hear is 'I never get stressed'. That shows you have no understanding or recognition of when a situation is complex or needs to be handled sensitively. We're not looking to catch people out, we're looking to find out whether they can recognise these situations.

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