To shine when you’re asked this question, pick a recent example that has as much relevance as possible for the job you’re applying for.

The STAR technique, which we’ve talked about before on this blog, is a good structure to use when working out how to answer this. Here’s how it works:

First, identify the situation in a few sentences – what was the problem that needed to be solved?;

Then clearly identify what your part was in solving the problem, including the steps you took; and

Finally, what was the result of the actions that you took?

It’s the result that you should focus on most when answering this question, as this will prove that you were able to deliver a successful outcome.