Controlling operations of equipment or systems, Watching gauges, dials, or other indicators to make sure a machine is working properly, Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action, Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.