⟩ Tell me how do you stay organized as Typist?
I like to male lists of priorities (most important at the top) and work through the list. This is so everything that needs to get done, gets done. This is to prevent anything being forgotten about.
I like to male lists of priorities (most important at the top) and work through the list. This is so everything that needs to get done, gets done. This is to prevent anything being forgotten about.
Explain me within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer?
Explain me how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.?
Explain about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.?
Tell me example of a time when things happened in work to dampen your enthusiasm. How did you motivate yourself and your team?
If successful in joining the organisation, what do you envisage your biggest challenge will be in joining it as a…?
Explain me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
What are your strengths and weaknesses as Client Service Support?
Explain what is your experience of the whole end-to-end feedback process (talk through this process) and how do you ensure this feedback improves the service to customers?
Explain me how do you ensure that your department’s goals are in line with the overall company goals?
Tell me an example of how you have dealt with an under-performing team member in the past?