⟩ Tell me how do you prioritize your work when you have multiple deadlines to meet?
Prioritising is very important. I do this every day by deciding what the most important job needs doing first. The most urgent duty.
Prioritising is very important. I do this every day by deciding what the most important job needs doing first. The most urgent duty.
Explain about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.?
Tell me example of a time when things happened in work to dampen your enthusiasm. How did you motivate yourself and your team?
If successful in joining the organisation, what do you envisage your biggest challenge will be in joining it as a…?
Explain me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
What are your strengths and weaknesses as Client Service Support?
Explain what is your experience of the whole end-to-end feedback process (talk through this process) and how do you ensure this feedback improves the service to customers?
Explain me how do you ensure that your department’s goals are in line with the overall company goals?
Tell me an example of how you have dealt with an under-performing team member in the past?
Tell me example of an occasion where you have given constructive criticism to a member of your peer group?
Explain me are you a team player? What types of team structure have you worked within?