I would say my greatest weakness is public interaction. In my current role I do not have much contact with patients but I always assist if they ever struggle to find where they need to go. This is relevant as I believe I will be dealing with phone queries and speaking to patients.
Tell me what are your strengths and weaknesses when interacting with customers?
Tell me how to deal with a difficult customer?
Why are you applying to work here?
Explain what is the biggest challenge you have faced in work in the past 12 months?
Tell me do you have strong communication skills?
Tell us what are the key factors which make a successful call centre?
Explain an example of a time you went to great lengths to help a customer?
Please explain me are you a team player?
Tell me how would your current team/manager describe you?
What attracts you to the position?
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