When I was doing QA work, I would come in and work with the guys just doing everyday stuff. Toward the end of the day, I would get packages that I would have to go through. And then, I would process that, and then at the end of the night, I would go through and clean up damages and make sure that everything was where it was supposed to be. Usually, about four hours, maybe five. Not a long day.
What are your weaknesses as Customer Relationship Officer?
Tell me how CRM can be helpful in handling emails from customers?
Explain me what is the most challenging situation you worked on and failed at?
Tell me what is most important - a good product or friendly, fast service?
Explain how have you dealt with upset or angry customers in the past? Is there anything you would do differently?
Explain me what would you do if a co-worker were rude to customers?
Why do you want to work at GGL Company?
Explain me about the cost efficiencies you introduced in your last job?
Tell us has anything ever irritated you about people you've worked with?
Explain how have you motivated your team to achieve demanding performance standards?
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