Answers

Question and Answer:

  Home  Customer Relationship Officer

⟩ Explain me factors that can be an obstacle for CRM (Customer Relationship Management/ Manager) success to an organization?

The obstacle for CRM success to an organization include

☛ Absence of a clear transitional process

☛ The main focus is on product sale and geographical segmentation of market

☛ Key performance measurements are not tracked

☛ Weak functional organization of a company

☛ Lack of response to customers feedback and recommendations

☛ Introducing other technology without implementing the necessary framework

 137 views

More Questions for you: