☛ What would you do if you where given 10 tasks but only have time for 8?

☛ Tell me what you know about a ticketing system.

☛ What do you know about a ticketing system?

☛ How well do you work under pressure?

☛ Do you work well within a team?

☛ What would you do if you had to deal with a problem last minute?

☛ How would you deal with an angry client/customer?

☛ Give me an example of when you went the extra mile for a customer?

☛ How would you solve a problem creatively or in a creative way?

☛ If you had to decline an urgent request from a client what would you do?

☛ What targets did you deal with in the past and what where their results?

☛ Why should we hire you for this Customer Service Role?