Answer that if you cannot personally resolve a problem you always inform the customer that you will investigate and get back to them. Then ask the team leader or other experienced co-workers for advice on how to deal with this specific issue before calling back.
Tell me do you enjoy working in a team as Customer Support Representative?
Tell me how you rate yourself on communication skills?
Tell us how you handle work-pressure?
Do you know what are key attributes of a customer service representative?
Tell us what do you know about Call Center?
Tell me have you tried our product or service? What do you know about it?
What do you see yourself doing in five years as Customer Support Representative?
Tell us what type of team structure do you prefer working in?
Why do you believe we should hire you as Customer Support Representative?
Tell me while talking to customer, what are the procedures you follow?
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