The first thing that I will do is to stay calm and listen to the customers problem, and try to figure out what made him/her annoyed. The next thing I will do is ask politely to the customer to calm down. Then I will assure him/her to solve their problem. The last thing that I will do is to identify the root-cause that creates problem to the customer, fix it and ensure it never happens again.
Tell me about a suggestion that you have made that has been successfully implemented?
How to Answer "Do you have any questions for me?"
What do you think about the criminals having more powerful guns than you do?
Are you willing to travel or relocate if necessary?
How to Answer "Where do you see yourself in five years?"
What do feel are your greatest weaknesses?
Are you willing to put the interests of X Company ahead of your own?
Why Do You Want This Job as Highway Patrolling Officer?
Tell us are you good at working in a team?
Finally, do you have any questions to ask me?
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