What they're looking for: A candidate who genuinely finds happiness in being of service to others.
How to answer: Be prepared to share what truly excites you about customer service. If you struggle to find a reason why customer service helps bring you happiness, perhaps you should refocus your job search.
Explain what kind of customer queries have you been handling? How do you manage to meet their requirements and how do you respond to them?
Tell us about your professional life?
What things frustrate you the most? How do you usually cope with them?
What do you consider to be your greatest achievements to date? Why?
Please tell us do you have any blind spots?
Tell me do you have any police record?
What is your greatest failure, and what did you learn from it as Highway Police Officer?
Explain how would your friends describe you?
Tell me have you ever felt irritated or frustrated while dealing with a customer? How do you respond when customers become demanding beyond an acceptable level?
Tell me about a situation or situations that might demonstrate your confidence to do this job as Highway Police Officer?
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