Good customer service can be measured on following basis,
☛ Number of repeat customers
☛ Number and type of customer complaints received
☛ Number of referrals given by current customers
☛ Sales figure if service is product based
☛ Customer satisfaction surveys
☛ Benchmarking service with competitors
☛ Rate at which number of customers enrolled to your service
☛ Number of returns
Tell me do you have any police record?
What is your greatest failure, and what did you learn from it as Highway Police Officer?
Explain how would your friends describe you?
Tell me have you ever felt irritated or frustrated while dealing with a customer? How do you respond when customers become demanding beyond an acceptable level?
Tell me about a situation or situations that might demonstrate your confidence to do this job as Highway Police Officer?
Tell us about a situation or situations that might demonstrate your confidence to do this job as Highway Police Officer?
What salary are you looking for as Highway Police Officer?
Tell us about your career goals?
Explain would your friends describe you as a confident person?
I will come thrice in a minute, twice in hour, once in a day, whom am i?
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