How do you balance customer service skills and technical skills?

Have you ever had to create a schedule for a project? What was the project? How did it go? Did you always hit your deadlines? If not, what did you learn from the experience?

How do you like to work? By yourself, as a team? At home? At work? What are the conditions under which you do your best work?

Tell me about a time when you 'wowed' a customer.

Are there any coworker behaviors that really drive you crazy? How do you deal with them?

What makes you a great teammate? How do you think you could improve your soft skills to be an even better teammate?