BPO or Business Process Outsourcing is a set of IT enabled

services whereby a company whose core business is not

exactly IT and which doesn't want to create an

infrastructure for one or more of its services, outsources

these services to one such BPO company which has already

created the required infrastructure, not necessarily in the

same country. Such services can vary from call centre to

accounting, to engineering design, to data entry to

digitizing forms etc.