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⟩ Operational and Situational Commercial Loan Officer Job Interview Questions

☛ How do you get new business at your current/previous workplace?

☛ How would you describe your selling style?

☛ What interests you about the mortgage business?

☛ How would you learn about our sales culture during your first week on the job?

☛ How many clients do you have in your portfolio? How many of those did you bring in?

☛ How would you walk a client through the loan process?

☛ Describe your experience with brokered loans.

☛ What do you do when you don’t have new prospect appointments scheduled for the day?

☛ How many prospect appointments did you schedule for this week?

☛ How would you handle being transferred to the same team as a difficult coworker?

☛ Recall the most difficult sale you’ve ever closed.

☛ Recall a time you had to resolve a problem with an angry client.

☛ How do you ensure excellent customer service for your clients?

☛ Recall a time you turned a negative situation with a client into a positive one.

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