⟩ Tell me who was the most difficult client/patient that you ever had to deal with? How did you handle it?
I was due to see a Polish man who spoke no English for advice on type 2 diabetes. I was not allowed to use his friend who spoke English as a translator because it was against the trust's policy. In the end I had to use something called a language line where a translator is put on speaker phone in front of the patient. It was extremely awkward but it ended up being one of my favorite consultations.
