⟩ Why to have a positive attitude?
Most people will call you as a last resort because they have already tried to fix the problem themselves and were not able to. Keep the atmosphere calm and display a positive and friendly attitude.
Question and Answer:
Home Computer Technician
- Share
Popular Answers:
* There is no answer to the above question yet.
More Questions for you:
What is a customer service representative?
What is customer service?
Why did you leave your last job?
Why do you want this customer service job?
How would you deny a request from a customer?
Explain the philosophy of good customer service?
How did you handle this if you have experienced a challenge with company systems or best practices, finding that they were not serving the needs of the customers?
What do you do, to get things moving if you are supervising on a public counter and there is lots of people waiting and more coming in?
What would you do to handle negative comments from clients, most especially when they express anger, frustration or hostility?
What are your strengths and weaknesses when interacting with a customer?
