The relationship should be an honest, open, and trusting one where questions can be asked and opinions can be expressed without concern of retaliation.
What is tenacity?
How are persuasion skills important?
What is a calming presence?
Why should you have an ability to "Read" customers?
What is time management skill?
How are acting skills important for a CSR?
Why should you have knowledge of the product?
Why should we hire you as customer service representative?
What have you learned from mistakes as the customer service representative?
Why do you want this job of customer services?
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