Type "Ethics Programs" or "Compliance Programs" on a search engine.
Find existing ethics compliance programs published through the Bureau of National Affairs, Commerce Clearing House, etc.
Check your local library for ethics books and texts.
Check the Journal of Business Ethics.
What have you learned from mistakes as the customer service representative?
Why do you want this job of customer services?
Tell me how did you hear about the position?
Tell me what you know about the company?
Can you tell me a little about yourself?
How would your last job boss and co-workers described you?
Tell me why was there a gap in your employment?
Tell me about a time when you disagreed with a decision that was made at work?
Explain please why you changed your career paths?
What do you like to do outside of work?
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