⟩ What basic office equipment can you operate and use?
Printers, scanners, PC, thumb scanners, photocopiers, graph plotters, shredders, telephones, cash counters and rings.
Printers, scanners, PC, thumb scanners, photocopiers, graph plotters, shredders, telephones, cash counters and rings.
Tell me some of the task that you had performed in your previous company?
Explain how you will organize your work schedule?
Tell me what type of customer contact do you like best – in-person or over the telephone?
Explain me about a time you dealt with a frustrated customer. What was the issue, and how did you handle it?
Tell me how well-versed are you with troubleshooting hardware problems? How does this knowledge help you in your work at the help desk?
Please explain about your current job. What do you like about it? What do you dislike?
Explain me if a user is unable to boot windows, how will you troubleshoot it?
Are you flexible with the weekend’s job?
Tell me what experience do you have as a help-desk associate?
Tell me can you work this weekend?