I used copier, scanner and fax machines. I'm quite competent in MS Office suite and always willing to learn about new software. Being fully computer literate I offer a typing speed of about 60 words per minute with minimum errors.
Please explain about your current job. What do you like about it? What do you dislike?
Explain me if a user is unable to boot windows, how will you troubleshoot it?
Are you flexible with the weekend’s job?
Tell me what experience do you have as a help-desk associate?
Tell me can you work this weekend?
Tell me what are your long-term career plans?
Suppose you have to work for a living and all jobs pay the same, describe the job you want (don’t say this job)?
Tell me about a time a customer asked you a question, and you didn’t know the answer. What did you do?
Tell me if a user calls with a technical issue with which you are completely unfamiliar. How would you handle the circumstances?
Explain how you deal with the frustrated customer?
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