⟩ Do you believe in popular belief that a company is judged by the first representative who portrays it?
Yes! I do believe in this. While I think that the cliché "first impression is the last impression" is a bit unfair, it fits where the professional world is concerned. People take one look at the reception area or have the first word with a receptionist and they make up their minds about the company. Since there is nothing personal here one has to comply with this rule.