⟩ Do you know how to use computers?
Yes! I am adept at using CCTV Camera programs. I am also a good user of MS Word, Excel, Windows, Internet and email.
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More Questions for you:
Explain me about your ability to work under pressure as Support Agent?
Tell us what types of customer service systems have you used in the past?
Can you tell me an example of a time you gave a customer great service?
Explain me what do you enjoy about customer service?
Basic Support Agent Job Interview Questions
Tell us the customer service agent position requires strong problem-solving skills. Describe your experience developing these kinds of skills?
Can you tell us about some of the problems with previous products or services that you’ve supported?
Tell us what do you do when a customer points out a big, known issue with your product or service?
Explain me how much experience do you have in the service industry? Can you describe your previous service responsibilities?
As you know our field Support Agent is always changing. As such, what have you done with regards to personal development when it comes as Support Agent?
