Although it puts your interviewer on the spot, it gives you a chance to address any hesitations the employer may have about hiring you as an executive assistant. This could help you secure the position.
Why should we hire you as Support Agent?
Tell us how well do you work under high pressure/in high stress situations?
Tell us what makes for great customer service?
Tell me why should we hire you for our customer service team?
Explain me an example of a time you went to great lengths to help a customer?
Tell us about a reoccurring problem or complaint amongst your customers. What do you do?
Tell me about your long-term career goals. Do you plan to remain in customer service?
Can you explain me about an experience where you had to de-escalate a situation with an upset and/or angry customer, and how you handled it?
Tell us how well do you work under pressure, or in high stress situations? What do you do when things are getting tense?
Can you explain what was your proudest moment helping a customer?
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