This shows you're interested in continuing to move the process forward and it gives the interviewer a chance to share a bit more about the process and/or how many others are in the running for the executive assistant position.
Tell us how well do you work under high pressure/in high stress situations?
Tell us what makes for great customer service?
Tell me why should we hire you for our customer service team?
Explain me an example of a time you went to great lengths to help a customer?
Tell us about a reoccurring problem or complaint amongst your customers. What do you do?
Tell me about your long-term career goals. Do you plan to remain in customer service?
Can you explain me about an experience where you had to de-escalate a situation with an upset and/or angry customer, and how you handled it?
Tell us how well do you work under pressure, or in high stress situations? What do you do when things are getting tense?
Can you explain what was your proudest moment helping a customer?
Tell us have you ever served a customer over live chat before, and what are some of the skills you might need in order to succeed as a live chat agent?
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