⟩ Do you have any questions?
This is always important and you should look at their company website to get some inspiration.
This is always important and you should look at their company website to get some inspiration.
Can you explain what was your proudest moment helping a customer?
Tell us have you ever served a customer over live chat before, and what are some of the skills you might need in order to succeed as a live chat agent?
Tell us how would you deal with an angry customer?
Can you explain me what do you do when you don’t know the answer to a question?
Tell me an example of a time when you identified a problem and advocated on behalf of a customer?
Tell us what are your strengths and weaknesses when it comes to interacting with customers?
Explain me how do you measure your success as a customer service rep?
Tell us what do you hope to get out of your experience with this company?
Tell me what kinds of customer service systems have you used, and how familiar are you with them?
Please explain have you tried our product or service? What problems did you encounter?