I inform the stakeholders regarding the resolution and steps taken for it. I updated the ticket notes and link it with the master/related tickets. RCA is done for the high priority and critical issues and a report is submitted.
Where do you see yourself in 5 years as Support Agent?
What was a stressful experience you have had and how did you cope with it?
What are your personal skills which make you a candidate for the position?
How would you rate your communication and interpersonal skills?
What you think a care worker does?
What are the responsibilities of a support worker?
What are the qualifications of a support worker?
What is a support worker?
How can you make a significant contribution to a person's life in this role?
What personal skills do you possess that make you right for this job?
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