☛ How experienced are you with X technology?

☛ Do you consider yourself a ‘people person’? Why or why not?

☛ Share your previous experience working in customer service

☛ If a customer is using abusive language with you, but has a valid point, how would you handle it?

☛ What three words would your friends and family choose to describe you? Your co-workers? You?

☛ What type of work environment do you thrive in?

☛ Describe one customer service scenario you handled particularly well.

☛ What do you know about our company and services?

☛ How do you define customer service?

☛ If we meet again in three years, what goals do you need to have accomplished in order to feel successful?