One of the most important things in any industry is customer services because that is how businesses thrive. I ensure that I keep all my customers happy at all times and in the event of an irate one, I make ways and channels to satisfy him or her as best as I can.
If you're hired, will you be willing to sign a contract?
Do you have any special needs or requests with regard to the schedule? Any time-off needs or requirements? Are you available, if necessary, for overnights, weekends, etc.?
What specifically makes you qualified for working with my loved one?
Explain what is the most difficult situation you have had to face and how did you tackle it?
Share an example where a patient resisted care you were providing? How did you handle that patient?
What measures do you take to keep the client's family well informed regarding progress of client?
Do you have a current health care clearance signed by a physician confirming that you are free from tuberculosis and other communicable diseases?
Patients often resist care. How would you handle a patient who makes you feel unwelcome in his or her home?
Is there any part of this job description you are uncomfortable with? In other words, tasks you can't or won't perform?
Tell me what are some positive personality traits that will help you in your job?
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