☛ How much housekeeping experience do you have? What were some of your responsibilities as a housekeeper?

☛ What's the most challenging aspect of working in housekeeping?

☛ How do you make sure that you complete all the work that is assigned to you?

☛ How long do you think it should it take to clean a guest room?

☛ What precautions do you take when using any kind of chemical cleaners?

☛ What would you do if someone asked you to perform tasks that are not in your job description?

☛ What would you do if you caught a coworker stealing?

☛ Describe a time when you disagreed with a coworker or manager. How did you handle it?

☛ Recall a time when the quality of your work was criticized.

☛ How would you deal with an angry customer?

☛ Have you ever had to apologize to a customer for any reason?

☛ How would you handle special requests from customers? (Extra pillows, soaps, etc)

☛ This work tends to be repetitive. What motivates you to do a good job?

☛ Describe a time someone praised you for a job well done.