Talk about relevant experience, even if it wasn't a telephone service. Mention any job related to serving customers and interacting with clients. Speak about your ability to communicate with many customers each day while maintaining composure under a heavy workload and time pressure.
I see from your resume that you worked at CC&L for four years, and that's terrific. But I also noticed that you weren't promoted during that time. Why not?
You have changed careers before. Why should I let you experiment on my nickel?
What are a couple of the most courageous actions or unpopular stands that you have ever taken?
What would you say your greatest strengths are?
Would you rather get permission from your boss before undertaking a brand-new project, or be given enough rope to "hang yourself"?
From your resume, I notice that you interned at a small investment banking boutique. Did you pursue a full-time job offer with them? What happened?
What would you do if you really wanted to hire a woman under you, and you knew the perfect candidate, but your boss really wanted to hire a man for the job?
Give me a specific example of a time when you used good judgment as Day Girl?
Our clients feel more comfortable with ethnic writers. So, while I would love to recommend you for the position, I'm worried that our clients will feel uneasy about us hiring you?
Explain what is your biggest weakness that's really a weakness, and not a secret strength?
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