☛ Tell me about a time you had to deal with an irate customer.

☛ We've all had situations in which we've disagreed with our manager. Tell me about a time this happened to you.

☛ Describe your manager. How would you evaluate your working relationship with him/her?

☛ How would your current team members describe your strengths and development needs?

☛ What skills do you consider essential in the management of people?

☛ Describe your management style.