► Have you planned and implemented additions and significant modifications to your company's IT infrastructure? ► Describe your contribution.

► Tell us about any procedures you have implemented to improve network security or in other areas.

► Describe the maintenance and administration routines you utilized to ensure effective corporate VOIP/WAN/IT network performance.

► Have you upgraded the company's telephone or email system to a VOIP or unified messaging system?

► Describe the process and the factors you considered in choosing the new systems.