A reimbursement specialist typically uses software to conduct transactions using medical billing codes. Answer this question with details about how you find the right codes quickly, stay organized and focused, and double-check your work with industry-standard tools, such as the American Billing Association’s Medical Coding & Billing and Resource Center. Express how your goal is to reduce or prevent errors from happening entirely.
Who is the beneficiary?
Please explain what is the difference between “revocable beneficiary” and “irrevocable beneficiary”?
Tell us is it possible to get the full payment on cancelling the new policy in free look period?
Tell me how does your firm operate? When is it open? What about after-hours contacts? How will claims reporting be handled?
Tell me when have you dealt with an angry customer before? How do you handle such situations?
Tell me how many insurance companies do you represent? How long have you worked with each company?
As you know this job requires flexibility and sudden changes to your schedule. How do you plan on handling the stress of the position?
Explain about your post-secondary education. What was your best course, and which one gave you the most difficulty?
Tell me what continuing education classes have you taken? What credentials, if any, do you have?
Please explain about a fraudulent claim you discovered. What action steps did you take?
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