⟩ Tell us do you have medical-billing certification? If not, are you planning to get certified or are you in the process of getting certified?
Yes, I am a Certified Billing Specialist from the AAPC
Yes, I am a Certified Billing Specialist from the AAPC
Tell me how does your firm operate? When is it open? What about after-hours contacts? How will claims reporting be handled?
Tell me when have you dealt with an angry customer before? How do you handle such situations?
Tell me how many insurance companies do you represent? How long have you worked with each company?
As you know this job requires flexibility and sudden changes to your schedule. How do you plan on handling the stress of the position?
Explain about your post-secondary education. What was your best course, and which one gave you the most difficulty?
Tell me what continuing education classes have you taken? What credentials, if any, do you have?
Please explain about a fraudulent claim you discovered. What action steps did you take?
Explain me what steps do you go through when you investigate a claim?
Suppose if you could re-do any of your insurance courses, which one would you choose and why?
Explain about a time that you went out of your way to assist a colleague. What satisfaction did you get from your actions?